1. Professional: We are professional team in vehicle security products and we can provide technician support 7x24 hours to you
2. Quality guarantee: the products we provide all with 12 months quality guarantee
3. Goods in stock and fast shipping: All the items we are selling are in stock and we can ship them to you quick, usually we ship your orders out in 24 hours once get your cleared payment
4. Good reputation: we earn a good reputation from our clients
5. 14 days money back guarantee: if you do not satisfy with your orders, just return it to us in 14 days and get a full refund.
6. Wonderful after sale service: the transaction is not finish even you received your order; we will continue to provide you after sale service when you use the products all the time.
Quality warranty
We promise no risk buying and 14 days money back service
1. 14-day money-back guarantee for any reason. For 14 days after the date of purchase, return your undamaged Easyguard product and receive a full refund for ANY reason.
2. All the products made from Easyguard and we provide is brand new, un-used with original packing.
3. All the products are complying with 12-month warranty for quality-related issues. For 12 months after the date of purchase, we take care of all quality-related issue.
4. If customers received any defects or damaged on the package as well as the products, pls refuse to sign the package and contact us immediately. Pls also provide a proof from the shipping company which can prove the damage caused by them, in this case, you can get a free replacement or full refund.
5. If you really do not like the products you bought, you could choose to return it to us with full original packing and get a full refund. Pls ensure that the package is undamaged and in original condition when you return it back.
6. Pls contact us before returning the products and we will provide detailed return address. Customers need to afford the return shipping cost.
7. 12 months warranty is not available once the products are damaged by improper use on the buyerrsquos end.
Free customer support
1. Not sure how to get your Easyguard product to work properly? Contact our world-class, friendly support team for quick solutions.
2. Friendly reminder: When contacting us for help, be sure to have your Easyguard product handy for troubleshooting!
Payment terms
1. We accept payment via Aliexpress.com
2. If customers like to pay via other methods, pls contact us for more details.
Shipping term
1. All the goods will be shipped out in 1-2 working days once payment is received, exclude holiday such as China New Year holiday, middle autumn holiday etc.
2. All the goods will be shipped via DHL/EMS/post Netherlands/China air/Posti Finland/Singapore post. If shipped via UPS/DHL/Aramex, shipping time is about 5-10 working days and 10-20 working days via EMS and 30-60 working days for post parcels. We will provide tracking No. once goods shipped out. You can track your order status at any time with the tracking number provided, or contact us for latest shipping status update.
3. To some countries, there may be import taxes and customers need to afford it.
4. For bulk quantity, pls contact us for lower shipping cost calculation.
5. All shipping is arranged from 8:00 Mon to 18:00 Sat at GMT+8. No shipping work on Sun.
Refund/Replacement
1. If you received any defects or damaged products, pls contact us immediately for a replacement or refund.
2. We will ship out the replacement in 2-3 working days once we got the returned goods. Tracking No will be provided once replacement is shipped.
3. If there is no stock available, the refund will be issued in 3 working days once we got the returned goods.
4. To receive the 14-day money-back guarantee, you are responsible for the cost of shipping the product back to us.
5. If returning an item, please ship it back within 7 days after you receive approval. Further delay may void your return.
Feedback & Disputes
1. Pls leave us a 5-star positive feedback if you are satisfied with our service.
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