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Q&A

Q: What season is this gloves?

A: This glove is a winter gloves, which can effectively resist the

cold -15 degrees Celsius.

Q: Is this gloves male or female?

A: This gloves is neutral and can be used by both men and women.

Q: Is this gloves suitable for outdoor sports?

A: Yes, it is suitable for outdoor sports. It can be non-slip,

waterproof, windproof and warm About payment

1) We accept Alipay, West Union, TT. All major credit cards are

accepted through secure payment processor ESCROW.

2) Payment must be made within 3 days of order.

3) If you can't checkout immediately after auction close, please wait

for a few minutes and retry Payments must be completed within 3 days.

About shipment

1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)

2. Orders processed timely after the payment verification.

3. We only ship to confirmed order addresses. Your order address MUST

MATCH your Shipping address.

4. The images shown are not the actual item and are for your

reference only.

5. SERVICE TRANSIT TIME is provided by the carrier and excludes

weekends and holidays. Transit times may vary, particularly during

the holiday season.

6. If you have not received your shipment within 30 days from

payment, please contact us. We will track the shipment and get back

to you as soon as possible with a reply. Our goal is customer

satisfaction!

7. Due to stock status and time differences, we will choose to ship

your item from our first available warehouse for fast delivery.

Return & refund

1. You have 7 days to contact us and 30 days to return it from the

date it was received. If this item is in your possession more than 7

days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR

REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both

seller and buyer in half.

2. All returned items MUST BE in the original packaging and you MUST

PROVIDE us with the shipping tracking number, specific reason for the

return, and your po#.

3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the

item in its original condition and packaging with all components and

accessories included, AFTER BOTH Buyer and Seller cancel the

transaction from aliexpress . OR, you may choose to have a

replacement.

4. We will bear all the shipping cost if the product(s) is (are) not

as advertised.

About guarantee

1. 12 months Manufacturer`s limited Warranty for defective items

(excluding items damaged and/or misused after receipt). Accessories

come with a 3-month warranty.

2. Defective items MUST BE reported and returned within the warranty

period (and in the original packaging, if possible). You must tell us

what the defect is and give us your order number. WE DO NOT REPAIR OR

REPLACE ITEMS WITH AN EXPIRED WARRANTY.

You agree to all of the above-listed policies upon ordering on

aliexpress !

About feedback

We maintain high standards of excellence and strive for 100% customer

satisfaction! Feedback is very important We request that you contact

us immediately BEFORE you give us neutral or negative feedback, so

that we can satisfactorily address your concerns.

It is impossible to address issues if we do not know about them!

so please give me 5 stars.thanks